Terms of Use and User Agreement

This User Agreement is concluded between POLTEM AKADEMİ ARAŞTIRMA TEKNOLOJİ SAN. VE TİC. LTD. ŞTİ. ('POLTEM ACADEMY') located at Kılavuzlar Mah. 413. Sok. Karabük University Social Facility Block No: 8/33 Center / KARABUK and all real or legal persons ('User') using the platform (website, mobile application and affiliated services). Logging into the system, creating a membership or using the services means acceptance of the terms of this agreement.

• Intermediary Service Provider Status: POLTEM ACADEMY is a technical platform that establishes a digital and physical bridge between the researcher and the participant. As an intermediary service provider in accordance with Law No. 6563, POLTEM ACADEMY is not obliged to inspect the content or ethical suitability of the data provided over the platform. However, it fulfills its legal obligations if it is informed of illegal content.
• Service Continuity: Services are provided 'as is'. POLTEM ACADEMY shows reasonable technical care to ensure that the system is uninterrupted and error-free; however, it cannot be held responsible for technical disruptions beyond its control (internet outage, cloud service errors, etc.).

• Compensation Liability: POLTEM ACADEMY's material liability arising from service defects is limited to the fee paid by the User for the service subject to the dispute, without prejudice to legal limitations.
• Participant Rights: The material/moral compensation rights of the participants who make free use of the data breach or their legal rights are reserved within the framework of KVKK and general provisions; the platform being free does not eliminate these rights.
• Exemption from Damages: POLTEM ACADEMY cannot be held responsible for indirect damages or loss of profit claims, except in cases of gross negligence.

• Independent Interaction: Users are personally responsible for any interaction between the parties in field researches. POLTEM ACADEMY cooperates with legal authorities in case of notification of criminal actions.
• Publication Responsibility: The content of academic publications and reports prepared with the data obtained through the platform is entirely under the User's responsibility. POLTEM ACADEMY cannot be shown as a party in ethical or legal disputes arising from these publications.

• Right of Withdrawal Exception: In accordance with Article 15 of Law No. 6502 and the Regulation on Distance Contracts, there is no right of withdrawal for services performed instantly in the digital environment.
• Approval Condition: Waiver of the right of withdrawal becomes valid not only with the contract clause; but with a separate and clear electronic approval to be obtained from the Buyer before the performance of the service begins.

All rights to the platform's software, design and database belong to POLTEM ACADEMY. The User agrees that they will not reverse engineer or interfere with the system using data scraping methods.

• Consumer Disputes: For users who are consumers, Consumer Arbitration Committees and Consumer Courts in the place of settlement of the consumer or where the transaction was made are authorized in accordance with Article 73 of Law No. 6502.
• Commercial Disputes: KARABUK Courts and Enforcement Directorates are authorized in commercial (B2B) disputes.